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Next, you must clean the controller thoroughly. Use a microfibre cloth, plus isopropyl alcohol, to remove all dust, rust, and grease from the peripheral. You can even spray isopropyl alcohol into the USB port, which helps clean the connections’ corruption. Additionally, you can use a wipe to clean the piece further. And if you find dirt in hard-to-reach places, you can use cotton swabs plus Isopropyl alcohol. After you update the console, try restarting and re-syncing the system. If it doesn’t work or the console doesn’t need an update, there’s an additional method. Use Safe Mode to Sync the Controller
DualSense Wireless Controller for PlayStation 5 (White) Sony DualSense Wireless Controller for PlayStation 5 (White)
Cable not included. To connect or charge the controller use the USB cable supplied with the PS5 console. Before buying a new controller, let’s try resetting the console. A system or software bug may be affecting its functions.There’re various methods to fix the problem. They range from changing the USB cable to resetting the controllers and the console.
PS5 Controller Colours - Push Square All DualSense PS5 Controller Colours - Push Square
After power cycling the console, you will reset the controller, charge it, and clean it. Reset the ControllerGo to your original controller (the one with the white light). Press and hold the PS and Share buttons simultaneously for 5 seconds. The next step is updating the console. Your controller should work with the cable. If that’s not the case, please connect a keyboard and a mouse to your console’s USB port. Charge the Controller However, it’s not about testing a fix and then testing the controller. We’ll tell you the best moments to try the controller as we go through the list. Power Cycle the Console