Global "Body Shopping": An Indian Labor System in the Information Technology Industry

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The book is] remarkable for meticulous research, mastery of details and understanding of the structures and processes of the industry. . . . This book must be read—not only by all social scientists, but by all those enthusiastic votaries and skeptical denouncers of IT as India's present and future."—Samita Sen, Global South

p>Drawing on in-depth field research in southern India and in Australia, and folding an ethnography into a political economy examination, Xiang Biao offers a richly detailed analysis of the India-based global labor management practice known as "body shopping." In this practice, a group of consultants—body shops—in different countries works together to recruit IT workers. Body shops then farm out workers to clients as project-based labor; and upon a project's completion they either place the workers with a different client or "bench" them to await the next placement. Thus, labor is managed globally to serve volatile capital movement.

Xiang Biao's avowed goal at an analysis incorporating ethnography and political economic analysis has long been a requirement for scholars interested in the production and maintenance of transnational work and flexible labor. Global Body Shopping more than lives up to this ideal. . . . I strongly recommend this ethnography as essential reading for scholars interested in questions of globalization, transnationality, and flexible labor."—Mathangi Krishnamurthy, American Ethnologist Body shopping companies mainly recruit off-shore and provide training to their employees using their off-shore facilities. I find the book most instructive in teaching us how political economic analyses sensitive to fine-grained details about the local and everyday life can enrich a global ethnography. What holds the book together is its creative use of socioanthropological methodologies to understand the phenomenon of 'body shopping' peculiar to the information technology (IT) industry. . . . I find his honesty and the unpredictability of his narratives refreshing."—Mark Lawrence Santiago, Singapore Journal of Tropical Geography Bravura ethnographic reportage. Of the many manuscripts and books I have read on anthropological forays into globalization issues, this is the one I would most want my students to have as an exemplar as they plan their research." —George E. Marcus, Rice University, coauthor of Anthropology as Cultural Critique

In the modern era of IT off-shoring, outsourcing, and cloud computing, it is widely accepted that IT service companies' strategy (especially for those operating with a huge technical manpower base in India) still continue to focus on similar lines. The companies that do body shopping are renowned for training and developing technical skills for a wide range of client base that is of current demand.A] sterling exemplar of what anthropology is and can be today. . . . In a world of anthropologists never-ending anxiety over the loss of cultures, the loss of their own ability to explain cultures, and the problem of finding new things to study, Xiang's book offers a way out: it shows how one can study a structure within a larger system and explain both how that structure works and how it illuminates the function of the larger system. The combination of a simple explanation (hard-won through fieldwork) of a complex technical and economic system, with the exploration of its effects on social and personal lives of an extended network of families, villages, and corporations scattered around the globe is what makes this the perfect 'Intro to Cultural Anthropology' book in my estimation."—Christopher Kelty, Savage Minds: Notes and Queries in Anthropology The book is] remarkable for meticulous research, mastery of details and understanding of the structures and processes of the industry. . . . This book must be read--not only by all social scientists, but by all those enthusiastic votaries and skeptical denouncers of IT as India's present and future. ---Samita Sen, Global South Aneesh Aneesh (2006). "Body Shopping". Virtual Migration. Duke University Press. pp. 39–40. ISBN 9780822336693. How can America's information technology (IT) industry predict serious labor shortages while at the same time laying off tens of thousands of employees annually? The answer is the industry's flexible labor management system--a flexibility widely regarded as the modus operandi of global capitalism today. Global "Body Shopping" explores how flexibility and uncertainty in the IT labor market are constructed and sustained through concrete human actions. A]n extremely well written-book with mega-doses of anthropology mixed with humour."—Raghunath, Nilanjan, Asian Journal of Social Science

p>How can America's information technology (IT) industry predict serious labor shortages while at the same time laying off tens of thousands of employees annually? The answer is the industry's flexible labor management system—a flexibility widely regarded as the modus operandi of global capitalism today. Global "Body Shopping" explores how flexibility and uncertainty in the IT labor market are constructed and sustained through concrete human actions.

A similar " offshoring" practice started appearing more and more in the 2010 timeframe and which was a practice known as " nearshoring". Nearshoring was the practice of hiring mostly IT professionals from Mexico. The outward appearance being the advantage of "nearshoring" personnel being within a 2-hour or less time difference to continental U.S. companies opting to use these nearshoring services. This book is a wonderful contribution to the anthropology of transnationalism and the sociology of labor. It is also a really innovative analysis of an important new professional cadre that is of crucial importance to globalization."—Peter van der Veer, Utrecht University, author of Imperial Encounters: Religion and Modernity in Britain and India R. Heeks (1996). India's Software Industry: State Policy, Liberalisation and Industrial Development. New Delhi: Sage Publications.Bravura ethnographic reportage. Of the many manuscripts and books I have read on anthropological forays into globalization issues, this is the one I would most want my students to have as an exemplar as they plan their research."—George E. Marcus, Rice University, coauthor of Anthropology as Cultural Critique Xiang, B. (2006) Global “Body Shopping”: An Indian International Labor System in the Information Technology Industry, Princeton: Princeton University Press Topics Xiang Biao (2006). Global "body Shopping": An Indian Labor System in the Information Technology Industry. Princeton University Press. ISBN 9780691118529. This section needs additional citations for verification. Please help improve this article by adding citations to reliable sourcesin this section. Unsourced material may be challenged and removed. ( March 2015) ( Learn how and when to remove this template message)